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🔒 OFFICIAL DOCUMENT Last updated: January 2026

Oasis88 Privacy Policy – Our Commitment to Protecting Your Personal Data

At oasis88, your privacy is more than a legal obligation – it is a responsibility we take seriously. This Privacy Policy sets out clearly how we collect, use, store, and protect the personal information of every user on our Malaysian online betting and casino platform.

Register an oasis88 Account Terms & Conditions
Oasis88's Privacy Commitment
Your data is never sold to any third party
256-bit SSL encryption for all data and transactions
Your rights to access, amend, and delete your data
Compliant with Malaysia's Personal Data Protection Act 2010
Cookie controls and marketing preferences can be managed independently
24/7 privacy support at support@oasis88.asia
PDPA 2010 256-bit SSL Transparent

🔐 Six Pillars of Privacy Protection at Oasis88

The core principles that govern how Oasis88 handles the personal data of every Malaysian user

Minimal Data Collection
Oasis88 only collects the personal data strictly necessary to provide platform services. We do not request excessive information — only your name, email, Malaysian phone number, and basic details required for identity verification and payment processing via local eWallets and FPX.
Industry-Grade Data Security
All personal data and financial transactions on the oasis88 platform are protected by 256-bit SSL encryption – the same security standard used by Malaysia's leading financial institutions. Our servers are safeguarded by multi-layered firewalls and round-the-clock security monitoring.
Full User Control
As an Oasis88 user, you have full rights to access, amend, download, and request deletion of your personal data at any time. You can also manage your marketing communication preferences and cookie settings directly from your Oasis88 account without needing to contact anyone.
No Data Selling
Oasis88 has never sold, rented, or commercialised user personal data to any third party for marketing or any other purpose, and never will. Your data is used solely to provide the Oasis88 services you have voluntarily chosen.
Malaysia PDPA Compliance
The Oasis88 Privacy Policy is drafted and operated in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We fully respect all data protection rights granted to Malaysian citizens and residents under this legislation.
Data Breach Notification
In the event of any security incident involving Oasis88 user data, we are committed to notifying affected users within 72 hours via their registered email address and in-platform notification, and to taking all necessary remediation steps without delay.
Content
Oasis88 Privacy Policy Summary

This document transparently sets out how Oasis88 collects and uses the personal data of users on our Malaysia platform. By using the Oasis88 platform, you agree to the terms of this Privacy Policy. If you have any questions, our privacy team can be reached at support@oasis88.asia at any time.

1. Introduction and Scope of This Privacy Policy

Oasis88 operates as an online sports betting and casino platform dedicated to users in Malaysia. We understand that user trust is our most valuable asset, and that trust begins with responsible and transparent handling of personal data. This Privacy Policy is designed to give you a clear and comprehensive understanding of oasis88's privacy practices.

This policy applies to all users who interact with the Oasis88 platform through the website at oasis88.asia, including registered members, visitors browsing the platform without an account, and individuals who contact our support team. This Privacy Policy is to be read together with the Oasis88 Terms & Conditions and forms the complete agreement between Oasis88 and users regarding the handling of personal data.

As a platform operating in the Malaysian market, Oasis88 fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA). We also follow international best practices in personal data protection to ensure your data is always safeguarded to the highest achievable standard.

2. Types of Personal Data We Collect

Oasis88 collects your personal data through several channels – directly when you register or use the platform, automatically via tracking technologies, and in some cases from trusted third-party sources. Below is a full breakdown of the data we collect:

Data You Provide Directly

  • Registration information: Full name, email address, Malaysia phone number, date of birth, and the password you set when registering your Oasis88 account.
  • Identity verification (KYC) information: A copy of your MyKad or passport, identity card number, and proof of current address (such as a utility bill or bank statement dated within the last 3 months), requested during the account verification process.
  • Financial information: eWallet account details (Touch 'n Go, GrabPay, Boost, ShopeePay), DuitNow account numbers, or information required to process deposits and withdrawals via FPX (Maybank2u, CIMB Clicks). oasis88 does not store credit or debit card numbers directly – all transactions are processed through secure payment gateways.
  • Communication with us: Any messages, complaints, or enquiries you send to the Oasis88 support team via live chat or email.

Automatically Collected Data

  • Platform usage data: Login records, session duration, games played, total bets and winnings, game categories accessed (baccarat, blackjack, e-sports, badminton Sports Betting, etc.), and in-platform actions.
  • Technical data: IP address, device type, operating system, web browser type and version, screen resolution, and other technical diagnostic information required to optimise the user experience.
  • Cookie data: Cookie and similar tracking technology information that stores user preferences, login sessions, and platform analytics data. Further details are provided in Section 8.
Data Category Example Primary Purpose
Identity Name, date of birth, MyKad number KYC Verification
Contact Email, Malaysia phone number Account Communications
Finance EWallet, FPX, MYR transaction records Payment Processing
Usage Games, betting, sessions Security & Analytics
Technical IP, device, browser Fraud Detection
Cookies Sessions, preferences, analytics User Experience

3. How Oasis88 Uses Your Personal Data

Oasis88 uses the personal data collected for the following purposes, and only for these purposes:

  • Account management: To register, verify, and manage your Oasis88 account, including the KYC process required to ensure compliance with legal requirements.
  • Transaction processing: Processing deposits via Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, and FPX, as well as withdrawals of winnings to your Malaysian bank account or eWallet within the stipulated timeframe.
  • Service provision: Enabling you to access all games and betting on the Oasis88 platform, including live baccarat, blackjack, badminton betting, e-sports, and all other categories.
  • Security and fraud prevention: Detecting and preventing fraud, money laundering, unauthorised access, and use of the platform in violation of oasis88's Terms & Conditions.
  • Customer support: To process and respond to your enquiries, complaints, and requests through Oasis88's support channels, available 24/7.
  • Personalisation: Personalising your platform experience, including game recommendations, relevant promotional offers, and meaningful communications based on your preferences and usage habits.
  • Legal compliance: To fulfil applicable legal and regulatory obligations, including Malaysia's PDPA 2010 requirements and Oasis88's licensing requirements.
  • Platform improvement: Analysing usage patterns in aggregate (non-individually identifiable) to improve the usability, performance, and features of the Oasis88 platform over time.

4. Legal Basis for Data Processing

Oasis88 processes your personal data on valid legal grounds under Malaysia's PDPA 2010. The basis we rely on for each category of processing is as follows:

  • Consent: By registering an Oasis88 account and agreeing to this Privacy Policy, you consent to the processing of your data for the stated purposes. You may withdraw this consent at any time, subject to the consequences outlined in Section 9.
  • Contract performance: Processing necessary to perform the agreement between you and oasis88, including payment processing and the provision of betting services.
  • Legal obligation: Processing necessary to comply with applicable Malaysian law, including anti-money laundering KYC requirements.
  • Legitimate interest: Processing for security purposes, fraud prevention, and platform improvement where Oasis88's interests do not override your privacy rights.

5. Data Sharing and Disclosure

Oasis88 does not sell, rent, or commercialise users' personal data to any third party. However, there are limited situations in which Oasis88 may share your data with certain parties:

Trusted Service Providers

Oasis88 works with carefully selected third-party service providers to help operate our platform, including:

  • Malaysian payment gateway providers that process transactions via Touch 'n Go, GrabPay, Boost, DuitNow, and FPX
  • Live casino and RNG game software providers that supply baccarat, blackjack, and slots to the Oasis88 platform
  • Cloud infrastructure and server hosting service providers that ensure the platform runs securely and reliably
  • Web analytics service providers that help us understand platform usage patterns in aggregate and on an anonymous basis

All third-party service providers working with oasis88 are bound by strict data confidentiality agreements and are only permitted to use your data for the specific purposes designated by oasis88. They are not authorised to use your data for their own purposes.

Legal Requirements

Oasis88 may disclose users' personal data to the relevant authorities when required by applicable Malaysian law, a valid court order, or an official request from a regulatory body. In each such case, Oasis88 will endeavour to notify the affected user in advance to the extent permitted by law.

Business Transfer

In the event of a merger, acquisition, or sale of oasis88's assets, user data may be transferred to the receiving entity. Users will be notified via their registered email at least 30 days before any such transfer takes place, and the receiving entity will be bound to comply with this Privacy Policy or an equivalent standard.

Important Reminder

Oasis88 does not share your personal data with third-party advertisers, data brokers, or any company for marketing purposes outside of the Oasis88 platform. All promotions you receive from Oasis88 are based on your own platform activity and are not the result of any data sharing with external parties.

6. Data Security & Protection Measures

Oasis88 continually invests in robust data security infrastructure to protect the personal and financial information of all users on our platform. Our security measures include:

  • 256-bit SSL Encryption for all data transmitted between your device and Oasis88's servers — the same security standard used by Malaysia's major banks.
  • Hashed password storage using strong cryptographic algorithms – Oasis88 never stores your original password in any readable form.
  • Two-factor authentication (2FA) available to all Oasis88 accounts — we strongly encourage you to enable this feature in your account settings.
  • 24/7 activity monitoring by automated security systems that detect and alert on any suspicious account activity in real time.
  • Strict internal access controls – only Oasis88 staff who genuinely require access to specific data in order to carry out their authorised duties are permitted to do so, and all access is logged and audited.
  • Periodic independent security audits conducted by accredited third-party cybersecurity firms to identify and address vulnerabilities before they can be exploited.

While oasis88 takes all reasonable steps to protect your data, no security system can be guaranteed to be one hundred percent secure. Users also have a responsibility to maintain the security of their own accounts by using strong passwords, enabling 2FA, and never sharing their login credentials with anyone.

7. Data Retention Period

Oasis88 retains users' personal data only for as long as necessary for the purposes stated in this Privacy Policy, or as required under applicable Malaysian law:

  • Active account data: Retained for as long as your Oasis88 account remains active.
  • Financial transaction data: Retained for a minimum of 7 years from the transaction date in accordance with applicable Malaysian financial legislation.
  • KYC data: Retained for a minimum of 5 years after account closure in accordance with applicable anti-money laundering requirements.
  • Support communication records: Retained for 2 years following the final resolution of each complaint or enquiry.
  • Technical log data: Retained for 12 months for security purposes and technical troubleshooting.

Once the retention period has expired and there is no legal requirement to keep the data any longer, oasis88 will securely delete or anonymise your personal data using appropriate methods to ensure it cannot be recovered.

8. Cookies and Tracking Technologies

Oasis88 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform operates correctly. We use several types of cookies:

Strictly Necessary Cookies (Required)

These cookies are required for the core functionality of the oasis88 platform and cannot be disabled. They include login session cookies that keep you signed in as you navigate the platform, and security cookies that help protect your account from unauthorised access.

Preference Cookies

These cookies store your personal preferences and settings — such as your preferred language, display preferences, and game settings — so you don't have to reconfigure them each time you use the Oasis88 platform.

Analytics Cookies

We use analytics cookies to understand how users interact with the Oasis88 platform in aggregate – which pages are visited most often, which features are used most, and where users may encounter difficulties. This data is used to improve the platform and is not linked to any individual's personal identity.

You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect the functionality of the oasis88 platform and your overall user experience.

9. Your Rights Under PDPA 2010

As an Oasis88 platform user residing in Malaysia, you have the following data protection rights under the Personal Data Protection Act 2010 (PDPA):

Right of Access
You have the right to request a copy of all personal data Oasis88 holds about you. We will fulfil this request within 21 business days at no charge.
Right to Rectification
If any personal data we hold about you is inaccurate or incomplete, you have the right to request prompt correction. Updates can be made directly in your account settings or through our support team.
Right to Object
You may object to the processing of your data for direct marketing purposes at any time. You may also object to processing for other purposes in certain circumstances permitted by law.
Right to Erasure
Under certain circumstances, you have the right to request the deletion of your personal data. However, this request may not be fully fulfilled where a legal obligation to retain such data exists.
Right to Data Portability
You have the right to receive the personal data you have provided to oasis88 in a structured, machine-readable format, allowing you to transfer it to another service provider should you choose to do so.
Right to Withdraw Consent
You may withdraw your consent to the processing of your data at any time. Withdrawal of consent does not affect the lawfulness of any processing carried out prior to the withdrawal date, but may mean that certain Oasis88 platform features are no longer available to you.

To exercise any of the above rights, send your request to the Oasis88 privacy team by emailing support@oasis88.asia with the subject line "Data Privacy Rights Request – [your name]". We will acknowledge receipt of your request within 3 business days and fulfil valid requests within 21 business days.

10. Children's Privacy

The Oasis88 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18. Should we discover that a minor's personal data has been collected without our knowledge, we will take immediate steps to delete that data and close the account in question.

Parents or guardians who believe their underage child has registered an account on oasis88 should contact us immediately at support@oasis88.asia. We will promptly investigate every such report and take appropriate action.

11. Amendments to the Privacy Policy

Oasis88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, applicable Malaysian legal requirements, or developments in data protection technology. All amendments will go through a thorough internal review process to ensure that user protections are not diminished.

When significant amendments are made to this Privacy Policy, we will notify registered users via their registered email and/or in-platform notifications at least 14 days before the changes take effect. Continued use of the oasis88 platform after the effective date of those amendments constitutes full acceptance of the revised Privacy Policy.

The latest version of the Oasis88 Privacy Policy is always available on this page and is displayed alongside its most recent update date. We recommend checking this page periodically to stay informed about how we protect your data.

12. How to Contact the Oasis88 Privacy Team

If you have any questions, concerns, or complaints regarding Oasis88's Privacy Policy or how we handle your personal data, please reach us through the following channels:

  • Email: support@oasis88.asia (please use "Data Privacy Enquiry" as the subject line)
  • Live Chat: Available 24 hours a day, 7 days a week, directly within the Oasis88 platform
  • Target response time: 3 business days for general privacy enquiries; 21 business days for formal data rights requests

We are committed to addressing every privacy enquiry seriously and providing clear, helpful responses. If you are not satisfied with our response, you have the right to lodge a complaint with Malaysia's Department of Personal Data Protection (JPDP) under the Ministry of Communications and Digital.

Your Trust is Our Priority

At Oasis88, we understand that you're trusting us with sensitive personal data. We honour that trust by investing in best-in-class security infrastructure, complying with Malaysia's PDPA, and being fully transparent about how we use your data. If you have any concerns about your data privacy at Oasis88, don't hesitate to reach out – we're here to help at any time.

❓ FAQ – oasis88 Privacy Policy

Answers to the most frequently asked questions about user privacy and data protection

Not at all. Oasis88 has never sold, rented, or commercialised user personal data to any third party for any purpose, and never will. Your data is only shared with carefully selected service providers who are bound by strict confidentiality agreements, solely for platform operations — such as payment processing via Touch 'n Go, GrabPay, and FPX. No third party is permitted to use your data for their own purposes, including marketing.

To request a copy of your personal data, send an email to support@oasis88.asia with the subject line "Personal Data Access Request", along with your full name and Oasis88 account number for identity verification. We will acknowledge receipt within 3 business days and fulfil the request within 21 business days. You may also initiate this request via our 24/7 live chat on the platform. This service is free of charge for one request every 12 months.

Oasis88 does not store full credit or debit card details directly on our servers. All financial transactions are processed through accredited, secure payment gateways. For eWallets such as Touch 'n Go, GrabPay, Boost, and ShopeePay, Oasis88 stores only the account numbers needed to process deposits and withdrawals — we do not store your eWallet password or PIN. All stored financial information is protected with 256-bit SSL encryption.

Yes, you can request deletion of your personal data by contacting us at support@oasis88.asia. However, there are limitations – oasis88 may be required to retain certain data for specific periods under Malaysian law, including financial transaction records (minimum 7 years) and KYC data (minimum 5 years after account closure) in accordance with applicable anti-money laundering legislation. Data not subject to any legal retention requirement will be deleted within 30 days of receiving a valid request.

When you close your oasis88 account, we will deactivate the account and cease all marketing communications to you. Your personal data will be retained for the minimum period required by Malaysian law – specifically, financial transaction records (7 years) and KYC data (5 years) for anti-money laundering compliance purposes. Once the mandatory retention period has lapsed, all your personal data will be permanently and securely deleted from oasis88's systems.

In the event of a security incident involving Oasis88 user data, we are committed to notifying affected users within 72 hours through two channels – an email to your registered address and an in-platform Oasis88 notification. The notification will clearly describe the type of data involved, the timeframe of the incident, the steps we have taken to address it, and actions you can take to protect yourself. We will also report the incident to the relevant authorities as required by Malaysian law.
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Privacy & Responsible Gaming at oasis88

Platform usage data we collect is also used to support Oasis88's responsible gaming programme. Our system detects usage patterns that may indicate risk and reaches out to the relevant users privately and respectfully. All such information is handled with the utmost confidentiality and is never shared without your consent.

If you or someone you know needs help with a gambling problem, please contact Talian Kasih 15999 or Befrienders KL: 03-7627 2929. The Oasis88 platform is intended for individuals aged 18 and above who are resident in Malaysia.

Read Our Responsible Gaming Policy

Payment Methods We Support

All local Malaysian payment methods — instant deposits, withdrawals within 30 minutes

Touch 'n Go
GrabPay
Boost
ShopeePay
DuitNow
FPX
Maybank2u
CIMB Clicks
🏆

Play at Oasis88 With Complete Confidence

Your data is safe with us. Register a free account today and enjoy badminton betting, live baccarat, e-sports, and over 500 games alongside more than 850,000 oasis88 members from across Malaysia – backed by our unwavering commitment to your privacy.

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